How Can We Help?

Buying online and joining Vodafone

• Keep your number and join pay monthly or pay as you go

  Can I transfer my number online or do I have to call you?

  If you are buying a pay m...

  Does it help if my number used to be on the Vodafone network?

  Yes, if it was originally...

• Keep your number and join our Business users

  Do I need to do anything special to keep my number when I join Vodafone?

  We will need your PAC whe...

  How do I back up my contacts from my old SIM card before I transfer to Vodafone?

  Don't forget that once yo...

• The Vodafone Online Shop

  I've changed my mind and want to return my product, what is Vodafone's returns policy?

  All requests for product ...

• The Vodafone Business Shop

• Warranty and repairs

• Vodafone online services

  I am a mobile phone user - how do I register for 'My account'?

  Registration is free for ...

  What is My Account for Vodafone pay as you go customers?

  My Account is a self serv...

• Vodafone Cover Me Insurance for personal users

  How do I make an insurance claim under Vodafone Cover Me?

  We know how inconvenient ...

  Can I keep the same number if my phone is stolen?

  Yes, you can. Once you ha...

• Vodafone Total Cover insurance for business

• Vodafone At Home