I've registered my pay as you go phone but forgotten my password, what should I do?

Please call the Helpline on 191 from your Vodafone pay as you go phone.

You will need to answer some supporting questions to validate your identity and a new password can then be set for you. A flat rate of 25p is charged for all calls to Vodafone pay as you go customer service advisers. Calls to the automated services on 191 and 2345 are free of charge.

Contact Customer Service

PrintEmail this article

Please call the Helpline on 191 from your Vodafone pay as you go phone.

You will need to answer some supporting questions to validate your identity and a new password can then be set for you. A flat rate of 25p is charged for all calls to Vodafone pay as you go customer service advisers. Calls to the automated services on 191 and 2345 are free of charge.

Contact Customer Service

PrintEmail this article

Please call the Helpline on 191 from your Vodafone pay as you go phone.

You will need to answer some supporting questions to validate your identity and a new password can then be set for you. A flat rate of 25p is charged for all calls to Vodafone pay as you go customer service advisers. Calls to the automated services on 191 and 2345 are free of charge.

Contact Customer Service

PrintEmail this article