Joining and upgrading
Questions about Upgrading your phone or plan
How do I upgrade?
If you're a business customer, just contact Business customer services.
When you upgrade your phone, we'll give you a new phone and you'll have to start a new plan and sign up to a new agreement with us.
You can also upgrade to a SIM-only plan, which works in just the same way but you won't get a new phone - just a new SIM.