Joining and upgrading
Support
Questions about Upgrading your phone or plan
How do I upgrade?Simply log in to My Vodafone, get in touch or head into one of our stores to check whether you're eligible. If you're a business customer, just contact Business customer services. When you upgrade your phone, we'll give you a new phone and you'll have to start a new plan and sign up to a new agreement with us. You can also upgrade to a SIM-only plan, which works in just the same way but you won't get a new phone - just a new SIM.
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