What can I do about nuisance and spam calls?
Nuisance calls can be a real problem – and very upsetting. They can include:
If you’re getting nuisance calls or texts, don’t talk back or reply to the caller – as this may encourage them. You can also consider letting all your calls go to voicemail, then calling genuine callers back.
If you’re a Vodafone customer and you’re getting repeated calls, follow these steps after each one:
The Vodafone Nuisance Call Bureau is a specialist team who can give you advice on dealing with nuisance calls and texts. As most nuisance calls are a criminal offence, they might also create a case file to give to the police to start a criminal investigation.
Can I block a number?
While we can’t block particular callers, you can sometimes bar numbers with a phone’s ‘blacklist’ feature. On iOS you can find this in the Settings menu under ‘Phone’, and then ‘Blocked’.
Looking for more information?
Get helpful hints and tips from OFCOM
Find out more about the Which campaign to stop nuisance calls