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Your bill and online account

Your bill and online account

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Questions about Understanding your bill

When will I get my first bill and how much will it be?

Why’s my bill higher than normal?

When do my minutes, texts and data allowances start each month?

How can I reduce my bills?

Why have you charged for more minutes than I’ve actually used?

I’m leaving Vodafone – what happens with my bills?

Vodafone Tech Team

Not sure how to use your device? Get expert help from our advisers online.

Something not working?

See our handy step-by-step guides on how to recognise and fix common problems.

Know your bill

Get help understanding your bills with our online adviser - Ask Gerry