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Your bill and online account

Your bill and online account

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Questions about Understanding your bill

Why's my first bill higher than I expected?

Why’s my bill higher than normal?

What do the details on my bill mean?

When do my minutes, texts and internet start each month?

I’m leaving Vodafone – what will happen with my bills?

Why have you charged for more minutes than I’ve actually used?

Vodafone Tech Team

Not sure how to use your device? Get expert help from our advisers online.

Something not working?

See our handy step-by-step guides on how to recognise and fix common problems.

Know your bill

Get help understanding your bills with our online adviser - Ask Gerry