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Joining and upgrading

Joining and upgrading

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Questions about Upgrading your phone or plan

How do I upgrade?

What do I get if I upgrade my phone?

When can I upgrade my phone?

When will I get my new phone?

How do I start using my new phone?

When does my new plan start after I upgrade?

How do I make changes to my plan?

Vodafone Tech Team

Not sure how to use your device? Get expert help from our advisers online.

Something not working?

See our handy step-by-step guides on how to recognise and fix common problems.

Know your bill

Get help understanding your bills with our online adviser - Ask Gerry