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Joining and upgrading

Joining and upgrading

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Questions about Upgrading your phone or plan

How do I upgrade?

What do I get if I upgrade my phone?

When can I upgrade my phone?

When will I get my new phone?

How do I start using my new phone?

What happens if I decide to upgrade early?

How do I change my plan?

How do I transfer my contacts, pictures and videos after upgrading?

What happens to my discounts and extras when I upgrade?

Where can I see my extras?

What happens at the end of my commitment period?

How can I learn more about my new device?

How can I find out what my account number is?

What happens now I have applied for Vodafone Employee Advantage?

Vodafone Tech Team

Not sure how to use your device? Get expert help from our advisers online.

Something not working?

See our handy step-by-step guides on how to recognise and fix common problems.

Know your bill

Get help understanding your bills with our online adviser - Ask Gerry