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Pay as you go services

Questions about Topping up your phone

How can I check my balance?

There are lots of ways to check your balance:
  • Call 2345 free from your Vodafone mobile or 03333 048048 from any other phone (standard call charges apply)
  • Enter *#1345# on your phone's keypad and press call to get a free balance update
  • With My Vodafone
  • Use the My Vodafone app on your Android, iPhone or BlackBerry smartphone
  • Back

    Vodafone Tech Team

    Not sure how to use your device? Get expert help from our advisers online.

    Something not working?

    See our handy step-by-step guides on how to recognise and fix common problems.

    Know your bill

    Get help understanding your bills with our online adviser - Ask Gerry